Last Updated: September 26, 2026
Thank you for visiting iGenics.
This Refund and Returns Policy explains how refunds, returns, cancellations, and purchase-related concerns are handled when you purchase a product through a link on our website.
1. iGenics Does Not Directly Sell Products
iGenics is an independent product-review and informational website.
We publish product reviews, product information, comparisons, and educational content to help visitors research products before making a purchasing decision.
We do not directly sell, manufacture, package, warehouse, ship, or fulfill orders for the products discussed on this website.
When you click a purchasing or affiliate link on our website, you may be redirected to the official product website or another third-party seller. Any purchase you make is subject to the seller’s own terms and conditions.
2. 180-Day Money-Back Guarantee
According to the information provided on the official iGenics website, the product is backed by a 180-day money-back guarantee.
If you purchase iGenics and are not satisfied with your purchase, you may be eligible to request a refund within the applicable 180-day guarantee period, subject to the official seller’s terms and conditions.
The refund is handled by the official seller, not by iGenics.
For the most accurate information about eligibility, return requirements, refund procedures, and applicable conditions, please review the current guarantee terms provided by the official seller.
3. How to Request a Refund
If you purchased iGenics through a link on our website and want to request a refund, please contact the official iGenics seller or customer support team using the contact information provided with your order.
When requesting a refund, you may need to provide information such as:
- Your order number
- Name used when placing the order
- Email address associated with the purchase
- Purchase date
- Reason for requesting a refund
- Any other information requested by the seller
The official seller will determine whether your purchase qualifies for a refund under the 180-day money-back guarantee.
4. Returns
If the official seller requires products to be returned as part of the refund process, follow the return instructions provided by the seller.
Do not send products to the iGenics address listed on this website unless the official seller specifically instructs you to do so.
The seller will provide the appropriate return address and any applicable return instructions.
5. Order Cancellations
If you need to cancel an order, contact the official seller as soon as possible.
Because iGenics does not process orders or payments, we cannot cancel an order on your behalf.
Cancellation requests are subject to the seller’s applicable policies and order-processing status.
6. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or contains the wrong product, contact the official seller or customer support team associated with your purchase.
Provide your order information and any photographs or other documentation requested by the seller.
The seller will determine the appropriate resolution according to its policies.
7. Shipping Issues
For delayed, lost, or missing shipments, please contact the official seller or the shipping provider associated with your order.
Keep your order confirmation and tracking information until your purchase has been successfully delivered.
8. Affiliate Purchases
iGenics may use affiliate links in some of its product reviews and informational content.
If you purchase a product through one of these links, the transaction takes place directly between you and the applicable seller.
Any affiliate commission received by iGenics does not affect the seller’s refund or return obligations.
If a refund is approved, the official seller is responsible for processing the refund according to its applicable terms.
9. Contact iGenics
iGenics cannot access customer order records or directly process refunds, returns, or cancellations.
If you have questions about information published on our website, you can contact us at:
iGenics
California, Kern County, 93249, USA
Email: contact@igenices.com
For questions about an actual purchase, refund, return, or shipment, please contact the official seller using the customer support information provided with your order.
10. Changes to This Policy
We may update this Refund and Returns Policy when necessary to reflect changes to our website, content, or applicable requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Important Notice
The 180-day money-back guarantee is provided by the official iGenics seller and is not a guarantee provided by iGenics.
Before purchasing, we recommend reviewing the official seller’s current guarantee terms, refund requirements, shipping information, and purchase conditions.
iGenics does not process customer orders or assume responsibility for refunds, returns, cancellations, shipping issues, or transactions completed with third-party sellers.